Do you guys work on all makes?

We do not; we specialize in BMW, MINI, Mercedes-Benz, and Subaru Performance models. In addition, we work on Volkswagen and Audi but also do maintenance and light repairs on Porsche, Toyota/Lexus, and Honda/Acura.

I can't get there before you close. / Can I pick it up after you close?

No problem, we have a secure after-hours lock box for your convenience with 8 lock boxes with personalized codes to secure your key. This is safer than locking the key inside the vehicle or hiding the key on a tire or under the mat.

Can I drop it off after you close?

Yes, we have a secure night drop box with pens and envelopes inside to document the needs of the visit. Please make sure you sign the envelope and we will get your vehicle checked in next business day.

Will you guys install parts if I provide them (most places won't)?

With some exceptions, yes. Please keep in mind, we are unable to offer any warranties on customer-supplied-parts; that would be handled with your supplier. We also have a slightly higher labor rate for these situations and we do reserve the right to refuse installation of some customer-supplied-parts.

Why should I bring my car there instead of the other 10 Euro shops in Louisville?

With our experience, knowledge, and expertise, we feel we are the strongest player in our market. With that said, we also believe that as long as you are comfortable with the shop performing the work, and said shop is qualified, simply having a Euro-specific shop work on your car is an important step in properly maintaining your car.

What warranty do you offer with repairs?

Most of our repairs carry our unmatched 3 year/40k mile warranty (whichever occurs first). Some parts do have more limited warranties which will be communicated during the estimate process.

Do you guys do body work?

We do not. Depending on your vehicle make and location, we recommend Louisville Collision Center, Precision Collision, and LRC Motorcars.

Can you guys do OE warranty work and recalls?

Unfortunately, only manufacturer dealers can perform factory warranty work and recalls. However, we do work with most aftermarket warranty companies and service contracts; inquire within if you are unsure of what you have. *In some cases, we are happy to help facilitate factory warranty/recall work with the local dealer as a matter of convenience.