Louisville German Auto Repair

They were fast and professional, the waiting room was really nice. Best of all my service ending up costing less than the quoted and $100's of dollars less than it would've been going to the dealer. In all I'm very happy and will be using this shop again in the future!

Good job well done.

Very professional service, quick turn around.

My college age daughter drove to Louisville for volunteer work at a COVID treatment center and on her way from the hotel to the clinic her 2006 MB started making this very, very loud noise, much louder than the horn and would not stop even with the car was turned off. She was very upset, was 3 hours from home, and frankly did not know what to do. I quickly looked on line and and saw a list of service centers in the area, I called 2 other places but did not get a good feel for the shops, I then look at the Google reviews for GermanTech and called them. Sid answered the call, right away he made me feel comfortable with him, GermanTech, and that he would make my daughter feel safe. He gave me a few options to get my vehicle to him, and when it got to him he and the service team quickly diagnosed the problem, told me there were a few ways to fix the problem, one that would take $1,100 and another for $150. We came to agreement on a plan, it was fixed in a few hours, and she was on her way. At the end I asked Sid if I could buy the staff cookies or donuts and he just said no, knowing he could help under this situation and our gratitude was more than enough. The facility was clean, the service team was very professional, and again Sid was great. While we rarely get to Louisville and I may never have a need for GermanTech again in the future, I highly recommend folks who need their vehicle serviced in the Louisville area to take their car to GermanTech - and ask for Sid.

I needed my front brakes replaced and because of the good reviews I decided to give German Tech a try. I've never had a brake job on any vehicle done this good. I had severe vibration and all that was corrected with the brake job. I also had a loose front head light and they fixed it for me. They are very professional and the price was fair. I will be taking my GLK back for other services needed. Thanks German Tech you did excellent work.

Had previously used them to install my new OEM transmission replacement, which they did an excellent job on, coming in under 2k less than my local Mercedes-Benz dealership (James Motor Company) quoted me. New springs/control arm bushing installation wasn't quite as smooth. Paid a little more than expected on labor (my fault for not getting a quote or estimate up front), work was sufficient though. Biggest issue was getting billed the wrong customers invoice multiple times and not hearing from anyone in days due to a mix up in contact information in their system. All in all, they do good work, but I think I'll be keeping to my dealership from here out just for peace of mind for my car.

Had previously used them to install my new OEM transmission replacement, which they did an excellent job on, coming in under 2k less than my local Mercedes-Benz dealership (James Motor Company) quoted me. New springs/control arm bushing installation wasn't quite as smooth. Paid a little more than expected on labor, work was sufficient though. Biggest issue was getting billed the wrong customers invoice multiple times and not hearing from anyone in days due to a mix up in contact information in their system. All in all, they do good work, but I think I'll be keeping to my dealership from here out just for peace of mind for my car.

I am very pleased with the service and customer care provided by Germantech. I feel they care about my car as much as I do. Very relaxed experience and I like that they are constantly looking ahead not only for you and your car, but in making improvements in there operation.