VW owner and spent $2000 at dealership to eventually find GermanTech as the only resource I will ever go to from now on. They properly diagnosed the issue (rusted coil spring) that was causing other components in the suspension system in my Passat to fail. They were professional, thorough and competent. Also Bridget is amazing and took such good care of me - she works hard and cares about the customer. Never will I go to another place as long as I own my VW. HIGHLY RECOMMEND ! a side note....a dealership rotated my 4 tires last month and in addition to the suspension issues, I began to notice a signifigant vibration when driving over 60. Come to find out that said dealership only put ONE - yes ONE lugnut on the right rear wheel. So I am driving for the past month this way, UNBELIEVABLE. I will never go to a VW dealership - only GERMANTECH...!!!!! hope I got my point across in this review......(smile)
Suzanne, thank you so much for sharing this, we are very happy you had a positive experience with us! It's great to hear that Bridget provided excellent customer service and took good care of you during your visit. We are sorry to hear about your concerning experience at the dealership that rotated your tires last month; that could have been a scary scenario. Thank you for taking the time to write this review and for choosing GermanTech as your go-to resource for all things VW. We appreciate your loyalty and look forward to serving you again in the future. Drive safe and happy motoring!
- GermanTech MotorWorks LLC