Louisville German Auto Repair

I cannot stress enough how honest and helpful this shop is. This is by far the best customer service I have received at every level. They take what can feel maddening and make it a nearly pleasant experience. I will be using this shop for all of my repair and maintenance needs. I highly recommend.

The people at Germantech were nothing short of hospitable and knowledgeable about what was going on with my car. Not just one of the mechanics, but everyone from the front of the shop to the back. These guys found the problem that 2 other mechanics couldn't find and fixed my car at half the price. Would recommend them everyday all day

Great service!! Excellent staff. Highly recommend them.

GermanTech did a great job on my 2014 328i. The prices were fair and it drives great!!!!

I had a great experience having my car repaired with GermanTech MotorWorks. They did excellent work and communicated so well with me during the entire process. I highly recommend them!

I had a pretty good experience here, they installed a new clutch / flywheel / throw out bearing in my diesel Jetta, as well as a manual transmission service + an axle. They got the car done in two days which was impressive. Great customer service, but do not expect it to be cheap. The labor rate is a little high but you pay for what you get. Bridget was very professional & friendly, if you have a german car i’d recommend this shop. Very few places would even touch my Jetta due to it being a TDI, they did it in a heartbeat and i’m confident in their repairs.

Took my 2018 GLC 300 4Matic in for maintenance service after being dissatisfied at another place. I am satisfied that the required maintenance was completed to the manufacturer standards. Scheduling an appointment was easy and nighttime drop off made it convenient.

These folks are really good at what they do. I especially enjoy the emailed approval document that they send after the assessment. Even included pictures of some of the stuff that needed to be repaired. I was able to go through and approve each thing that I wanted to be completed. Never had that before and it really gave me the time to think and research each item. The work was performed timely and - to me - seemed to be done very professionally. Everyone that I communicated with was very nice and helpful. This place makes me wish I owned more German cars!

I contacted GermanTech for significant work (several oil leaks) on my daughters BMW. Not being from the local area, I had to rely on customer reviews and phone communications. I couldn't have been more happy with the results. They provided a free rental for my daughter while her car was in the shop. They also communicated regularly alone the way as they got into the repair and discovered other issues that needed attention beyond what was estimated. I took advantage of a couple of issues and declined others without feeling any pressure from our customer service rep (Bridget). She was very knowledgeable of what was going on with the repair and sympathetic to me trying to get my daughter's car into a safe and derivable condition with consideration of cost to me. At the end of the repair I got a detailed report of what was fixed and what might need attention in the future. Their warranty exceeded the local BMW dealership and other shops I'd called in the area. The facilities appeared clean and well equipped with a number of service bays busy with work. It had a very professional feel to it. I even received a follow-up email asking about my satisfaction with the repair and their availability to service my daughters car in the future. They have earned my confidence and respect for future work. I don't hesitate to give them my highest recommendation!