1

HORRIBLE! Took my car in for a computer issue ran a diagnostic and quoted me more than I had even paid for the car for stuff that was completely unrelated to the problem and frivolous. Told me that I needed a new FRM module to fix my blinkers, windows, brights ETC which confused me since I have never had a problem with any of those systems before including when I pulled into their lot using my blinkers and that was until I got in my car and none of the before systems were working, I had no blinkers no windows no brights and no interior lights they told me I should take it to a Mini dealer to have it fixed for free only for me to drive 2 hours to a dealer and then quote me 800$ for a fix that I didn’t need until I took it into their shop. I will no longer do business with them and tell everyone I know to do the same. If I could give negative stars I would.

I just left you a message and I would appreciate a call back to discuss this visit; Jeff/GermanTech. Unfortunately the FRMs are very common on these cars but we were re happy to find it's still covered from the factory on your car so there would be no sale from us on that (see below). As for the other items that we recommended, we find it better to bring items of need to your attention and provide estimates for said repairs; it's better for you to know what's needed now and what is going to be needed in the future than not know at all. This is especially true in cases when people are taking their MINIs to shops that aren't fully versed with the brand, Meineke in your case, where they don't always know what's common and what to look for; they or someone prior to us even installed the intake manifold improperly and left several bolts loose. I look forward to hearing from you and discussing the details of your visit so a better understanding can be had. FOOTWELL MODULE (FRM): LIMITED WARRANTY EXTENSION INCREASEDTO 10 YEARS/156,000 M01 06 16 [SI] August 2018

- GermanTech MotorWorks LLC
5

Thank you!

- GermanTech MotorWorks LLC
5

Great experience. Knowledgeable people on phone and in-person. Appointment easy to make and service done on-time. I'll go back.

5

I had some aftermarket parts installed at GermanTech. They were beyond courteous and timely with the repairs. The price was also reasonable. I don't trust my car to a lot of people. I much prefer to do the work myself. However, I will definitely use GermanTech again. Can't say enough good things about this place.

Thanks for the review, happy to help you get some goodies on your Subaru!

- GermanTech MotorWorks LLC
5

Wonderful customer service from Brad. Good communication regarding work done and if service department found any other issues. Found a new place to care for our VW. Definitely recommend.

Glad to hear, thank you!

- GermanTech MotorWorks LLC
5

I was a first time customer of German AutoWorks this past Mon. They kept me informed about what they'd found needed repair and when my car would be ready. The waiting area was clean, had free snack and water and was right adjacent to Brad's desk, the man who kept track of the repairs. He was friendly and answered all my questions. My car was finished when he said it would be and it even got a wash job!

We appreciate the accolades! Thank you for choosing us for your BMW maintenance and service needs!

- GermanTech MotorWorks LLC
5

I trust GermanTech MotorWorks with my 2006 Mercedes Benz SLK 350. She purrs like a kitten. Their estimates and diagnostic work have been excellent, and they take into consideration the customer’s needs and the car’s age/value/etc. when recommending services. The team is courteous and professional, and they have a very clean, nicely appointed waiting room.

Always a pleasure making sure your Mercedes is road-worthy, thank you for the kind words!

- GermanTech MotorWorks LLC
5

These guys are awesome. Highly recommend them for pre-purchase inspection. Very thorough

Thank you, we hope you didn’t leave with unanswered questions.

- GermanTech MotorWorks LLC
5

I had an oil change that was done on time and reasonably priced. Very professional and friendly. Thank you!

Awesome, thank you for the feedback!

- GermanTech MotorWorks LLC
5

Professional staff: My service request and details were already pulled up for my appointment. The advisor called my extended warranty company to see if any of the work would be covered (some of it was). The waiting room was very clean and comfortable; offering guest WIFI, beverages and snacks. The work was completed in a timely fashion with quality and care. My overall assessment is that this was a great experience and a good alternative from the BMW Dealership. The pricing is fair value and the quality of workmanship will have you back on the road with peace of mind. My business just found a new home.

Johnny, very great to read your review, we always strive for excellence and appreciate your business!

- GermanTech MotorWorks LLC